This issue is still unresolved, but you simply closed my thread.

Here is what you sent to me in an e-mail:

Dear customer,

Thank you for your email. During the sign up process the back buttom might have been clicked. But please purchase a new Certificate and then email me the new Order ID. I have already sent notification to Geotrust to make sure that the first certificate is cancelled/revoked. Once I recieve notification back from them I will process the refund back to your credit card for the first certificate.

1. I did not hit the back button. DUH!
2. I tried to signup again, but your form hangs or times out.
3. Forget it - I'm going to InstantSSL.com
4. You need to refund my credit card


The thread you closed:

http://forum.rackshack.net/showthread.php?...&threadid=20144

Zoinks! - This was a nightmare.

QuickSSL = StuckSSL

Yes that is correct the post was closed as we located your information and provided a resolution. No need to continue this back and forth in the forum.

Once it is confirmed that the order was not fully processed your order will be cancelled and a refund will be issued.

Thank you,

At least I get a response in the forum.

Anyhoo...forget it. I just requested a refund.

I just hope I get a timely refund. Another guy I know had the same issue and waited over 30 days for his refund!

I'm sure you will probably kill this thread too. Hey...that QuickSSL thing...makes a nice venus fly trap.

Sincerely,

Elvis has left the building.

If you email we respond, as you will see in your own post above.

At any rate as previously stated once it has been confirmed that the order was not completed we will cancel the order and issue a refund.

Thank you,