Hi,
What way is plesk installed on these machines RPM or the standard install and what version of Plesk is it, does it have the recent security patches and updates for Webmail attachments etc

I currently run a Plesk box with a standard install which is a real pain to upgrade even basic functions like PHP hence the reason I am asking before I fork out any more cash.

It's a "standard install", version 2.0.0. The recent security patch will upgrade you to v2.0.1...

Thank you for your prompt reply

My experience with Plesk's standard install has not been good, their tech support is non-existant and relies on the open forum for tech assistance.

Plesk's standard install just for example provides PHP without GD support, to enable this PHP must be recompiled, the problem here is that with the standard install the directory structure is totally different from the standard Linux system and while I have been able to get the php recompiled I cannot get this to work via Plesk.

My question is thus, if I buy a server from you wth a standard install of Plesk do you have the means and the capability to support and help through upgrades like this as I have already said I would rather not rely on Plesk's support?

Pssst...I'm not a RackShack employee. Just a customer.

I upgraded to PHP v4.1.0 last night and posted the procedure in another thread. It wasn't really all that painful. I don't think you need to be concerned about the difference in the directory structure... Once you've compiled with "make", don't bother with "make install" (which would scatter your output files around the system) and instead just copy libphp4.so to /usr/local/psa/apache/libexec/ . That's all Plesk needs. Anyway, check out the other thread for more info.