RackShack.net have just told me they can't provide an unlimited domain plesk license upgrade

So, I'm trying to sell the one I got with my server.

PSA v2.0 300 Domain license. Price: $600 - Anyone interested?
Will pay $400 for unlimited domain license as part exchange.

You aren't trying to sell the license you just got with Rackshack, right?

Yes I am - Previously I've offered "unlimited subdomains" with my hosting plans, and I've recently been informed that plesk counts 'subdomains' as 'wholedomains', so being restricted to 300 domains & subdomains will indeed make my server way unprofitable, or I'll lose current customers

i just got the same. this is turning into an expensive business, more ram extra hdd more licences . its like a grand for the unlimited and we have a 200 license that we prolly cant even upgrade. thanks rs

I don't see anywhere that you own the Plesk license, I'm assuming RS has a 1000+ server site license that they use (or pay $xxx per new license), which is in their name, so I don't see how plesk would upgrade you when the license is in RS's name.

On RS's site they say it is upgradable, but maybe that means, they can upgrade the license (as the owners), not that you can. But my guess is they don't have any pricing info yet, because it hasn't come up yet, until now.

HeadSurfer will have to look into this to clarify it

BTW, RS could if they wanted, sell WBL servers without any Control Panel and let you guys figure them out for yourselves, not that most couldn't, I see several knowledgable linux users here. But some people are just getting these servers to make a buck and don't really know how to use them, with or without a control panel. RS is just trying to make the servers more attractive to the less-expericenced linux users.

And before anyone asks, I don't own a RS's server yet, I'm waiting for the 10Mb ones, but when I do, I will likely not be using the control panel. I have a linux guru that will set it up exactly as I want it with the latest patches and security software.

If you've never used linux before, you shouldn't be running a linux server, your just going to get your clients mad at you because something went wrong and you can't fix it right away. And RS support and these forums will only take you so far.

Sorry for the rant, but I've been reading the forums for a month now and most problems seem to be related to new linux users not doing something quite right. You should have at least a working knowledge of linux before trying to run one of these servers, you will just be pulling out your hair when it goes down and RS support can't help you fix it (other than restore). Linux is one of the most reliable and robust OS's out there and if configured correctly should work for several years (other than kernel updates, which are very important).

Feel free to rip my head off, I'm just trying to convey what I see here.

There was a recent court ruling regarding bundled software which was reported on The Register today - http://www.theregister.co.uk/content/4/23073.html - which might be of interest.

Basically it says that people who purchase hardware and receive software bundled with it are entitled to sell the software.

I dont know whether the ruling would extend to sale of services, as RackShack provides, but it makes for interesting reading anyway.

Matt

It seems to me that RS as the owner of the hardware and purchaser of the Plesk licenses is the only entity with rights to sell or transfer that license. Just because you lease a server from them does not give you the right to sell the rights to the software. If you should stop leasing the equipment next month, you do not have rights to either the hardware or software.

Further, if there is an upgrade path offered through RS to an unlimited license for Plesk, it is still thier license unless explicitly stated. Just like an upgrade of RAM or hard drives, you may pay for the upgrade, but you do not own anything.

Just my $.02.

Dan

Argh, didn't want to start an arguement, just wanted to get unlimited domains

Sorry all

im with mart on this. rs didnt state outright that unlimed wasnt avaiable as an upgrade. but we were led to believe from the begining that it was an option, and nothing was done to change that impression.
now when i emailed plesk they politely imformed me it wasnt their problem ask rackshack, apparently their impression is that rackshack is going to offer this when they finish the move and get settled etc. we can but hope this is true.
just for the record im not accusing rs of lieing, or misleading us. just saying that we im very suprised at the current status quo and very far from happy.

The Plesk licenses are property of Rackshack.net and are valid only for Rackshack.net, the licenses are being rented to you along with the hardware. If you would like to purchase and resell a license, you will need to visit www.plesk.com as the licenses are registered to Rackshack.net.

Headsurfer left a message regarding Plesk upgrades a day or two ago on another thread. If I recall correctly, RS will be offering a Plesk upgrade to unlimited for about $200 once things settle down with the move to the new facility.

Search for Headsurfer messages to get his exact wording.

Wooohooo, excellant, I'm now happy

Is it so hard to have clear and precise advertising. Everyone reads it differently which causes nothing but headaches

RS either stick to what you are currently adverstising or change the advertising

Lawsuits are expensive especcially for a business like yours. For a small home based business its peanuts

Well how 'bout you stick to another business. If you don't like it then don't get one of their servers.



So now you're threatening RS....

That's the only bad thing about having a product that used to cost many hundreds of dollars and now have it so cheap that complete morons and idiots can afford it now and bring the whole level of this business down several notches.

Oh yes.. it just sucks to get 300 gigs of bandwidth this cheap and be bothered with all these details. But hey, you know what? Why not go somewhere else and get it cheaper?



(i didn't think so)

Oh now Z you know exactly who I was directing that to and it wasn't you

oh nice and polite aint ya. well yeah the bandwidth is nice, but at the time i wrote that the upgrade availability was very unclear and yes 300 gig is very cheap at this price, but not so cheap when you throw in all the overheads. i suggest you keep you opinions to yourself until you have a constructive comment or a genuine complaint. my real complaint was not with the overall cost, but at the way it had been manipulated at the time. if this is a problem for you to comprehend then maybe you should watch who your calling a moron.
its also very bad manners to quote a post made over 8 days ago when the situation has changed since then.

oh and i just checked your site. i thought rs sold raqs and linux machines, now i would think that someone who had bought one at least knew what they looked like and that picture on your site for hosting certainly isnt a raq, a few enterprise and fire servers which are considerably more powerful then raqs, they dont even use the same processors. now this could be considered false advertising but of course someone as intelligent as you has considered this right?
i dont want a flame war with you, you mistook , understandably, the direction of my complaint, at the time we were being told that rs couldnt confirm wether they were going to offer any upgrades which meant i had to go elsewhere for my license, which was going to cost more than an entire years rental, and the way the hdds were configured meant that there was only 12 gig for sites and no confirmation of upgrade policies that had been mentioned earlier. i understand that rs is very cheap and there deals are extremely good, but at the time things werent looking so rosy.
pax?

I bet you think Microsoft is advertising people can really fly when they use XP too huh?

That's why people always put their foots in their mouth because of 'ASS-uming' things. You think just because I'm here in this forum that I must have servers from RS or better yet that I ONLY have servers from RS.

But I'm not going to continue in a flame war either.... if you don't like my posts then don't come here. This is a PUBLIC forum... do you know what public means? If someone posts something here that's ridiculous or idiotic (including me, I'll accept what I dish out because I'm not a cry baby) then it deserves an equal repsonse which most here are afraid to say. These forums have turned into 50% complaints because of people who were given incredible deals complain afterwards and are never satisified. It doesn't matter what you were told before or after if you don't like the service RS gives you then go somewhere else. RS does NOT owe YOU anything.

this is a public forum and if i think someone is a moron i will tell them so.
now at the time what i posted was reasonable, we had been led to believe one thing, then it was made obvious this was not the case, this has since been proved to not be the case. i think you should check the date on the posts. i posted that over a week ago and circumstances are very different. anyone can dredge up old posts that under new circumstances and make them appear to be foolish, but most of us are more professional then that.
my comments regarding the servers were based on the assumption that you are hosting with rs yes, and that based on your site and your reselling dialup that you cant afford real sun servers. i apologise if this is not the case. who do you host with for the fire servers?
one last time only for those that are hard of thinking.
headsurfer put forward some potential deals which included upgrade options. when the final deals were offered no mention was made regarding whether these options were offered or not and no confirmation could be gained from sales staff. one therefore assumed that things were up in the air until the move was over. then we get told that they arent going to offer them. so obviously an extra 1000 is a big outlay compared to rental etc and we were rather upset. this has since been recitified.
now i suggest people with so little time on their hands as to try to regurge old and out of context posts grow up. your only making yourselves look foolish.

::sigh::

=/

im sure you and james would both defend yourself if your professional conduct had been brought into question and you intelligence insulted. i suggest you both keep out of what doesnt concern you.

maroon? isn't that some kind of cookie? ohh.. no that's MACaroon

Ok.. last post in this topic... anything else I will handle through email.

I did NOT insult your intelligence nor your professional conduct. Go back and read my reply to you originally. All I said was, in summary and it's easy to understand what I meant... is if you don't like how RS conducts their business then go and try to find a better deal elsewhere... that's ALL I said. Now if you are so sensitive about that then I'M SORRY... I TAKE IT BACK.


(..... nodding my head to ya Z.. I was just being silly

Thread is off-topic and not related to the area it is posted under any longer, initial question of thread has been sufficiantly answered and I'm closing this thread.

how much will it cost to upgrade to unlimited domains?
when will it be possible?

You didn't close if very well.

Keep in mind you havn't purchased anything physical or tangible, only a service, if you were purchasing these servers, when and if you quit paying you would get the server, but your not, if you quit paying, the server gets wiped and the next person to sign up gets it, you cant sell what you don't own.. if we could, i'd be selling bridges all day long.. Mouse

I agree, but I think this is borderline about the Plesk license since, unless I remember wrong, I've read on here somewhere that the higher setup fees for the WBL servers (which actually cost less than Raq4's) includes the full price of the Plesk license to cover that upfront.

I don't think we can or should be able to sell the license only I'm able to see where it could be a concern.