Has anyone else had a new server installed with Plesk 8.2 and attempted to upgrade or run the updater? I have recently obtained a new server and the error I get from attempting to run the updater is the following.

Error: There are no suitable product versions.


I know the upgrade path is there for other versions of RedHat and they upgrade to 8.4 fine, but for some reason this one does not and I have already migrated domains over from my old ensim box.


Any help would be good.

James,

I just purchased a new webserver and had the same issue as you. While working with the Planets Tech Support Department to fix this I discovered that it is the autoinstaller in Plesk 8.2. Please follow these instructions to fix your issue.

1) For Plesk 8.2 the URL is ftp://download1.swsoft.com/Plesk/Plesk8.2/, next look for coresponded OS folder, step into and download the latest psa_installer package. Download the file and replace current autoinstaller in /usr/local/psa/admin/sbin/autoinstaller and /usr/local/psa/bin/autoinstaller with newly downloaded one.

2) restart httpd by either rebooting the server or from inside ssh

3) You are good to go.

Hope this helps.

Updated since Plesk 8.2.1 and newer

Go to http://autoinstall.plesk.com - Newest supported version - OS Release - /opt - /updater - psa-autoinstaller-xxx.rpm
wget above link
rpm -Uvh psa-autoinstaller-xxx.rpm

Hope this helps