Is or has anybody been getting this error (Resolving layer1.cpanel.net... failed)when trying to update using /scripts/easyapache? I also can't update cpanel using /scripts/upcp and no luck. I have seen reports of cpanel.net having some issues but this has been going on for more that 2 days now. Please somebody tell me there is a fix, and it better not be to swith control panels!

I get the same mate, have done for the last few days...

PHP version file is up to date
Doing a manual update...
Cpanel updates are coming from layer2.cpanel.net
Checking /dev/hda....OK
Checking /dev/hdb....OK
x - creating lock directory
x - SKIPPING /usr/local/lib/php.ini (file already exists)
Using Mysql4
Error communicating with server. The message was:
Name or service not known

If I cant even fix exim4 as when I run /scripts/exim4

I get this...!

Exim Setup Script Version 10.0
Exim Setup Script Version 10.0
This is the exim 4.34 installer release number 60 subrelease rhel3
Error communicating with server. The message was:
Name or service not known
Resetting Exim to cPanel Defaults and Installing the Latest Version
`/etc/localdomains' -> `/etc/localdomains.eximreset'
`/etc/aliases' -> `/etc/aliases.eximreset'
`/etc/secondarymx' -> `/etc/secondarymx.eximreset'
--09:30:52-- http://diff.cpanel.net/exim-cpanel7.2.0/rh...xiscan.i386.rpm
=> `exim-4.34-60_cpanel_stmpcontrol_antivirus_rewrite_mailman2_mailtrap_exiscan.i386.rpm'
Resolving diff.cpanel.net... failed: Host not found.
Failed to download http://diff.cpanel.net/exim-cpanel7.2.0/rh...xiscan.i386.rpm at /scripts/exim4 line 172.

I got my problem resolved finally. After speaking with a tech at ev1, it pointed out that my /etc/resolv.conf was incorrect and my IP address binded to my machine were on the wrong subnet. How these settings got changed is unclear. But to fix the /etc/resolv.conf file I had to have the following:

nameserver 207.218.192.38
nameserver 207.218.192.39

Those should be the only two lines in that file. Might want to make sure those are the correct nameservers for you as I was provided these from a tech at ev1.

Lastly for the IP issue which may not be a problem for anybody else I had to run the following command:

/usr/local/cpanel/whostmgr/bin/ipaliases restart


Hope this helps

I would also list 127.0.0.1 first to help with adding new domains and such. It will make them work right away from the server point of view.