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Full Version: Cannot make the reverse dns
The Planet Forums > Control Panels > cPanel/WHM
omolina
I have everything working but when i try to make the dns reverse settings. It always says that my hostname does not point the ip address. I went to show ip usage and it shows me:

xx.xx.xx.xx plain.ev1servers.net www.mydomain.net

I check a all the .conf files and a lot of others to see if i made a mistake but everything seems to be in order. I even fix the rnbc key error and make the necessary changes...
neoshell
People ask this all the time and noone ever wants to offer an answer. I had to ask on several forums and even then only 1 thing helped me get it going, and that was a manual edit of the files in question.

1. First of all you HAVE to have reverse authority for your IPs. If you do not then it is handled by your hosting company and you will need to find where in ther tech support you can ask for PTR (Reverse records) to be entered.

2. Very few hosts will assign you RDNS authority but if one does all I can do for now is point you to an excellent tutorial I found at
www.xircd.net . I was able to follow the tutorial and figure things out, cPanel is just a little different than normal but nothing that cant be figured out.

3. As you go through it, don't be impatient, it can take a while for records to propogate. Use the various online DNS checking applications to test your DNS, they can tell you when the malfunction is actually your domain registrars fault when they are telling you its your own.

4. I'll consider making an easy to follow how-to when I get more time, its really not all that difficult. The good news is if u do have RDNS authority, once its all set up and working you can create a PTR record and have it show up immediately, (at least in my case). This comes in handy to prove to various entities that they need to fix things on thier end. icon_razz.gif

Good Luck
omolina
The problem was that inside the members area is a button that i didn't know about it, that says Add Server to Administer. You need to push that button when you buy a server because without that option the EV1 servers wont be pointing to your server and if that is not available you can't have your reverse dns working.

By the way you have to make a ticket for two things. Add your dns to their records "EV1" and then you go for the dns reverse after all that is resolved.

Thank you for your reply.
neoshell
Actually quite a few non EV1 customers and people with servers on EV1 and other providers use these forums for technical help. That was the main reason I replied, I have RDNS authority on a non EV1 host and of course, do not on my EV1 server. Registering domains through EV1 and then trying to host those domains elsewhere is tricky too, found that out first hand. I'm glad you found your way through EV1's DNS services though.
catwalkx
Neoshell, kudos for pointing out that tutorial. I plowed through it, and noticed it referred to /var/named/root.hints. I can find no such file in /var/named/. Is this file neccessary, and if so, do you offhand know where Cpanel stores it (if not in the stated directory)

Huge thanks
catwalkx
Matters not. Doing a dig with no arguments displays the file.
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