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 Can't update license, Page Cannot Be Displayed |
 Jan 15 2009, 07:15 PM
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#1
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Techie  Group: Members Posts: 222 Joined: 6-June 03 Member No.: 7,973  |
Hi All
When I click on the retrieve keys button all i get is a page cannot be displayed error. The upload keys and rollback seem to point to the same file and they both work. I'm really stuck as I cannot access the control panel. Any help would be much appreciated. -------------------- Regards,
Mark Priest |
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Jan 15 2009, 07:20 PM
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#2
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Techie Group: Members Posts: 222 Joined: 6-June 03 Member No.: 7,973 |
RESOLVED!
Symptoms In PRODUCT_ROOT_D/httpsd_error_log log file following messages persist: Read from file /usr/local/psa/tmp/app-data.d/DIR_NAME failed System error 21: Is a directory Key read failed System error 25: Inappropriate ioctl for device PRODUCT_ROOT_D - Plesk product installation directory DIR_NAME - some directory name. Resolution Move issues /usr/local/psa/tmp/app-data.d/DIR_NAME directory name to other location and retrieve key one more time. In my case DIR_NAME was .user so try that -------------------- Regards,
Mark Priest |
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| Lo-Fi Version | Time is now: 22nd November 2009 - 05:51 AM |
