Some ISP have problems with my domain, My web sites can't resolve from somes ISP Options

[David V.]

Hi guys, i'm new in this comunity. My english is not good.

Three months ago I contracted a server in the planet for web hosting, Since I finished the configuration and started it, my web sites (www.1host3.com) are seen from almost all the ISP of the world, but not from the ISP of my country.

My web sites can't resolve from conections with these DNS 200.44.32.12 and 200.11.248.12.

I have contacted both Tech Supports (ISP "CANTV" & the planet) and each one said "the guilty is the other".

i don´t know what to do, if someone can help me, i'll be gratefuly

These are my IPs configuration.

ns1.1host3.com a 174.133.99.18

ns2.1host3.com a 174.133.99.19

www.1host3.com a 174.133.200.100

All of them have reverses. if you do a DNS zone report to "1host3.com" you can see all is OK"

Those are a evidences for my issue through a DIG.

http://www.kloth.net/services/dig.php

HERE IT DIDN'T RESOLVE through CANTV 200.44.32.12
*******************************************************************
; <<>> DiG 9.3.2 <<>> @200.44.32.12 www.1host3.com A
; (1 server found)
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: REFUSED, id: 53766
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;www.1host3.com. IN A

;; Query time: 185 msec
;; SERVER: 200.44.32.12#53(200.44.32.12)
;; WHEN: Thu Oct 2 03:04:50 2008
;; MSG SIZE rcvd: 32
*****************************************************************

HERE IT RESOLVE through DNS DE OPEN DNS 208.67.222.222
******************************************************************
; <<>> DiG 9.3.2 <<>> @208.67.222.222 www.1host3.com A
; (1 server found)
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 6568
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;www.1host3.com. IN A

;; ANSWER SECTION:
www.1host3.com. 14302 IN A 174.133.200.100

;; Query time: 25 msec
;; SERVER: 208.67.222.222#53(208.67.222.222)
;; WHEN: Thu Oct 2 03:06:12 2008
;; MSG SIZE rcvd: 48
*******************************************************


THANKS REGARD.

DAVID V.

[Tomy Durden]

I suspect that 200.44.32.12 and 200.11.248.12 are setup as authoritative DNS servers which means they won't return records for anything they don't host. They're refusing to reply to the DNS queries for www.1host3.com. Without access to their configuration information, I'd be unable to confirm this.

If these are setup as authoritative only intentionally(like ns1.theplanet.com and ns2.theplanet.com), then you won't ever be able to resolve the domain via those DNS servers.

CODE

tdurden@PShell ~ $ dig www.1host3.com @200.44.32.12 A
; <<>> DiG 9.2.4 <<>> www.1host3.com @200.44.32.12 A
; (1 server found)
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: REFUSED, id: 43212
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;www.1host3.com.                        IN      A

;; Query time: 100 msec
;; SERVER: 200.44.32.12#53(200.44.32.12)
;; WHEN: Thu Oct  2 11:36:07 2008
;; MSG SIZE  rcvd: 32

[David V.]

I suspect that 200.44.32.12 and 200.11.248.12 are setup as authoritative DNS servers which means they won't return records for anything they don't host. They're refusing to reply to the DNS queries for www.1host3.com. Without access to their configuration information, I'd be unable to confirm this.

If these are setup as authoritative only intentionally(like ns1.theplanet.com and ns2.theplanet.com), then you won't ever be able to resolve the domain via those DNS servers.

CODE

tdurden@PShell ~ $ dig www.1host3.com @200.44.32.12 A
; <<>> DiG 9.2.4 <<>> www.1host3.com @200.44.32.12 A
; (1 server found)
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: REFUSED, id: 43212
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;www.1host3.com.                        IN      A

;; Query time: 100 msec
;; SERVER: 200.44.32.12#53(200.44.32.12)
;; WHEN: Thu Oct  2 11:36:07 2008
;; MSG SIZE  rcvd: 32

Hi, thanks for your help. Wich configuration information you need?
Thanks,

David V.