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 Plesk Login Loop |
 Oct 23 2007, 10:50 AM
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#1
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Newbie Group: Members Posts: 1 Joined: 19-May 06 Member No.: 21,585  |
When I try to login to my Plesk 7.5 control panel, I keep getting looped back to the login page. I know I have the correct login information because I get no error message. Sometimes I am actually able to get into the control panel, but after clicking around to a few pages, I eventually get jumped back to the login page.
I have had this server for a couple years and this is a recent problem. I have searched extensively in this forum and others, but have not found the solution. Cleaning out my cache and cookies does not work. I am hainvg the problem with both IE and Firefox. If anyone has had this same problem and can give me any advice, I would sure appreciate it. Thanks |
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Oct 23 2007, 10:47 PM
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#2
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 SuperGeek  Group: The Planet Staff Posts: 1,695 Joined: 27-December 05 Member No.: 19,248 |
do the log files provide any insight? I believe they are in /usr/local/psa/var/log/ .
-------------------- "The average person thinks he isn't." -- Father Larry Lorenzoni
James Jhurani Managed Hosting http://www.theplanet.com |
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Oct 24 2007, 05:54 PM
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#3
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Fellow  Group: Members Posts: 113 Joined: 2-December 04 Member No.: 15,065 |
Check the plesk httpd error logs in the /usr/local/psa/var/log/ from there you should be able to tell what the error is. It is most likely something related to PHP and/or premissions.
-------------------- Anthony Gruetzmacher
CEO Helix Development LLC Zend Certified Software Engineer www.helixdevelopment.com www.helixservers.com |
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May 16 2008, 09:50 PM
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#4
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Newbie Group: Members Posts: 1 Joined: 16-May 08 Member No.: 50,917 |
QUOTE (cgilchrist @ Oct 23 2007, 11:50 AM)  When I try to login to my Plesk 7.5 control panel, I keep getting looped back to the login page. I know I have the correct login information because I get no error message. Sometimes I am actually able to get into the control panel, but after clicking around to a few pages, I eventually get jumped back to the login page. I have had this server for a couple years and this is a recent problem. I have searched extensively in this forum and others, but have not found the solution. Cleaning out my cache and cookies does not work. I am hainvg the problem with both IE and Firefox. If anyone has had this same problem and can give me any advice, I would sure appreciate it. Thanks I too faced the same issue of login page looping. I fixed the issue by turn on register_globals in php.ini. If register_globals is off PHP_SELF variables value seems to be undefined. Chk out this link for details http://kb.bobcares.com/?View=entry&EntryID=97 |
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May 17 2008, 09:59 PM
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#5
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SuperGeek Group: The Planet Staff Posts: 1,695 Joined: 27-December 05 Member No.: 19,248 |
QUOTE (BrijeshBalan @ May 16 2008, 10:50 PM) I too faced the same issue of login page looping. I fixed the issue by turn on register_globals in php.ini. If register_globals is off PHP_SELF variables value seems to be undefined. Chk out this link for details http://kb.bobcares.com/?View=entry&EntryID=97 Good find. I wish they would just let us see the code so we can find problems like this a bunch easier, or atleast provide some sort of diagnostics tool. I have nightmares about the phrase "The file $FILE is part of Plesk distribution. It cannot be run outside of Plesk environment". -------------------- "The average person thinks he isn't." -- Father Larry Lorenzoni
James Jhurani Managed Hosting http://www.theplanet.com |
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