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Oct 12 2007, 10:04 PM
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#1
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Newbie Group: Members Posts: 9 Joined: 25-August 03 Member No.: 38,057 |
Hi - Are your dedicated server deals month to month?
Thanks... |
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Oct 12 2007, 10:44 PM
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#2
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SuperGeek ![]() ![]() ![]() ![]() Group: Members Posts: 1,484 Joined: 18-November 05 From: Lake Michigan Member No.: 18,911 |
See the Terms of Service link on the bottom of the homepage.
http://www.theplanet.com/about-us/legal_do...Service_TOS.pdf Servers by default are monthly payment (though you also have the option of annual payment for a savings.) If you choose monthly payment and decide to discontinue the particular server, you need to put in a cancellation request at least 2 days prior to the renewal date. QUOTE (current planet terms of service as of this posting -- see [url="http://www.theplanet.com/about-us/legal_docs/Planet_Terms_of_Service_TOS.pdf") http://www.theplanet.com/about-us/leg...Service_TOS.pdf[/url] for up to date TOS]Term and Renewal. Unless Customer agrees to a one-year term or unless otherwise stated in an Order Form or any
service description, the initial term (“Initial Term”) of this Agreement shall be month-to-month, commencing on the Effective Date and shall automatically renew (A) in the case of a month-to-month term, the first day of each month for successive one-month periods unless cancelled or terminated earlier pursuant to the express terms of this Agreement or (B) in the case of a one-year term, each yearly anniversary of the Effective Date for successive one-year periods unless cancelled or terminated earlier pursuant to the express terms of this Agreement (in each case, a “Renewal Period”). Customer agrees to be bound by the service term selected on the Order Form or via applicable promotional codes. The Planet may cancel or elect not to renew the Products and Services for any reason or no reason at all by delivering to Customer a written notice of non-renewal at least five (5) days prior to the expiration of the Initial Term or the then-current Renewal Period, as applicable. Customer Cancellation or Non-Renewal. In order to cancel or elect not to renew any Product or Service, Customer must (i) submit an online service cancellation request (a “Cancellation Notice”) by completing the cancellation form provided for in Orbit (https://orbit.theplanet.com) at least two (2) days prior to expiration of the Initial Term or the then-current Renewal Term and (ii) upon submission of the Cancellation Notice, contact via telephone a Planet customer service representative to confirm the information set forth on the Cancellation Notice, unless otherwise instructed in writing by The Planet to do so otherwise. THE PLANET TERMS OF SERVICE Page 1 Ver. 072307ns CUSTOMER AKNOWLEDGES AND AGREES THAT NO PRODUCT OR SERVICE WILL BE CANCELLED, ALL PRODUCTS AND SERVICES SHALL CONTINUE TO RENEW AND CUSTOMER WILL CONTINUE TO BE BILLED FOR ALL PRODUCTS AND SERVICES UNLESS CUSTOMER CONFIRMS VIA TELEPHONE THE INFORMATION PROVIDED IN THE CANCELLATION NOTICE AS PROVIDED IN SECTION 3 CLAUSE (ii) ABOVE. -------------------- |
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Oct 12 2007, 11:29 PM
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#3
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![]() SuperGeek ![]() Group: Admin Posts: 1,265 Joined: 18-May 07 From: Dallas, Tx Member No.: 48,459 |
(What Jeff said)
-------------------- Tomy Durden
Manager - Office of Change Management |
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Oct 12 2007, 10:04 PM





