Welcome Guest ( Log In | Register )

 
Reply to this topicStart new topic
> Month to month?
saxroots
post Oct 12 2007, 10:04 PM
Post #1


Newbie


Group: Members
Posts: 9
Joined: 25-August 03
Member No.: 38,057



Hi - Are your dedicated server deals month to month?

Thanks...
Go to the top of the page
 
+Quote Post
Jeff
post Oct 12 2007, 10:44 PM
Post #2


SuperGeek
****

Group: Members
Posts: 1,484
Joined: 18-November 05
From: Lake Michigan
Member No.: 18,911



See the Terms of Service link on the bottom of the homepage.
http://www.theplanet.com/about-us/legal_do...Service_TOS.pdf

Servers by default are monthly payment (though you also have the option of annual payment for a savings.)

If you choose monthly payment and decide to discontinue the particular server, you need to put in a cancellation request at least 2 days prior to the renewal date.

QUOTE (current planet terms of service as of this posting -- see [url="http://www.theplanet.com/about-us/legal_docs/Planet_Terms_of_Service_TOS.pdf")
http://www.theplanet.com/about-us/leg...Service_TOS.pdf[/url] for up to date TOS]Term and Renewal. Unless Customer agrees to a one-year term or unless otherwise stated in an Order Form or any
service description, the initial term (“Initial Term”) of this Agreement shall be month-to-month, commencing on the Effective Date
and shall automatically renew (A) in the case of a month-to-month term, the first day of each month for successive one-month
periods unless cancelled or terminated earlier pursuant to the express terms of this Agreement or (B) in the case of a one-year
term, each yearly anniversary of the Effective Date for successive one-year periods unless cancelled or terminated earlier
pursuant to the express terms of this Agreement (in each case, a “Renewal Period”). Customer agrees to be bound by the
service term selected on the Order Form or via applicable promotional codes. The Planet may cancel or elect not to renew the
Products and Services for any reason or no reason at all by delivering to Customer a written notice of non-renewal at least five
(5) days prior to the expiration of the Initial Term or the then-current Renewal Period, as applicable.

Customer Cancellation or Non-Renewal. In order to cancel or elect not to renew any Product or Service, Customer
must (i) submit an online service cancellation request (a “Cancellation Notice”) by completing the cancellation form provided for
in Orbit (https://orbit.theplanet.com) at least two (2) days prior to expiration of the Initial Term or the then-current Renewal Term
and (ii) upon submission of the Cancellation Notice, contact via telephone a Planet customer service representative to confirm
the information set forth on the Cancellation Notice, unless otherwise instructed in writing by The Planet to do so otherwise.
THE PLANET TERMS OF SERVICE Page 1
Ver. 072307ns
CUSTOMER AKNOWLEDGES AND AGREES THAT NO PRODUCT OR SERVICE WILL BE CANCELLED, ALL PRODUCTS
AND SERVICES SHALL CONTINUE TO RENEW AND CUSTOMER WILL CONTINUE TO BE BILLED FOR ALL PRODUCTS
AND SERVICES UNLESS CUSTOMER CONFIRMS VIA TELEPHONE THE INFORMATION PROVIDED IN THE
CANCELLATION NOTICE AS PROVIDED IN SECTION 3 CLAUSE (ii) ABOVE.


--------------------
Go to the top of the page
 
+Quote Post
Tomy Durden
post Oct 12 2007, 11:29 PM
Post #3


SuperGeek
Group Icon

Group: Admin
Posts: 1,265
Joined: 18-May 07
From: Dallas, Tx
Member No.: 48,459



(What Jeff said)


--------------------
Tomy Durden
Manager - Office of Change Management
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 

Lo-Fi Version Time is now: 5th September 2010 - 06:57 PM