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> Monthly charge for a control panel?
rosinflux
post Jan 15 2007, 12:45 PM
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I don't usually check out what's going on in the forums or on the EV1 homepage, but I figured I should check out the new Planet offerings. Am I correct in there now being a monthly fee for every control panel? It's not like it's cheap either, turning a $109 server into a $149 server is a little much for something that should come standard. Whatever happened to the preloaded boxes that were ready to go? I can't say I'm really a fan of this custom configuration nonsense. I was just getting ready to install a new server, but now I might have to consider alternatives.
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rabbit994
post Jan 15 2007, 12:49 PM
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ThePlanet has always changed extra for Control Panels. I was never an EV1 customer so I have no idea what they did. Their prices were generally higher though so I assumed the Control panel cost was built into their price.

However, I would argue that Control Panel is not standard equipment. Many people buy dedicated servers for various projects completely without control panel. I have 2 servers that run without a control apenl.


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rosinflux
post Jan 15 2007, 12:59 PM
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QUOTE (rabbit994 @ Jan 15 2007, 06:49 PM) *
However, I would argue that Control Panel is not standard equipment. Many people buy dedicated servers for various projects completely without control panel. I have 2 servers that run without a control apenl.


I would agree in some instances, however, the prices are still pretty much what I remember them being for an Ev1 box, but that came with a control panel gratis. You were welcome to upgrade but at least you weren't starting from scratch. I liken it to buying a car that doesn't come with tires. Sure, some people might just want it as a conversation piece on their front lawn, but most people are going to buy it for the purpose of transporting people. Similarly, I think most people buy servers to host websites, either their own or to resell, and a control panel is pretty much a necessity for that purpose. And it used to be that a box came with 8 ip's standard. When did that change, and how much extra are additional ips going to cost?

Don't get me wrong, I love the things that RackShack did for their customers, and HeadSurfer was the man, but if this is where things are going, I'm going to have to get out of Dodge.
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rabbit994
post Jan 15 2007, 01:23 PM
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I always remember EV1 prices being higher when I last looked at them I don't remember the free control panel. Maybe one of the EV1 customers can chime in.

I wouldn't call a control panel = tires for a car. Control Panel is more like cruise control. Quite nice to have but not required for Car to operate.

Never the less, this charging extra for Control Panels has been standard at TP since I've been here in '04. Since they are falling under TP line, this practice regardless of what it was in the past is probably what it's going to be in the future. I would plan your business around it.


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doc
post Jan 15 2007, 01:30 PM
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Isn't Webmin a free control panel? Use that if you are pinching pennies.

Also it costs money because the server provider has to pay a licensing fee for you to use that control panel.


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eth00
post Jan 15 2007, 03:17 PM
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It is simply a way of lowering the baseline price which makes them look more competitive when compared on prices. They have now lowered the prices from the older levels and simply charge more for the control panels if you want one.


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Matt2k
post Jan 15 2007, 03:28 PM
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I believe charging for a control panel is fairly standard practice in the industry. Of my 10 servers, three have control panels that I've purchased outright, and 1 is leased from the planet. The remaining 6, I save a few dollars a month. No need to send $$$ to the control panel overlords each month for a control panel on a streaming media or database server.


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Aerosmith
post Jan 19 2007, 10:25 PM
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Yeah prices as stated at TP are cheaper. But thats a 100% stripped down nothing server that dman near no one can use. To get a server equivalent to the one I have now from EV1 (cost me inder 150 a month) I woudl have to pay almost 200 a month at TP. Thats not very competative at all. This whole merger thing was not well planned at all. Looks liek some mighty incompitent people run this place. I have no idea who this Doug guy is that everyone talks about but to me he sounds like a moron with no business sense at all. he surely doesnt give a rats red ass about the customers of EV1.
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SalesOPs-Isaac
post Jan 20 2007, 08:18 AM
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Hello,

Yes, when Ev1 was it's own separate company, they did have the control panel included for free, or rather one with a basic level of function. An example being Plesk, in the legacy EV1 days it came with 20 domains, and limited in the number of licensed functions it could do. If you needed more, then you would need to upgrade the license for a monthly fee, or buy your own license.

The baseline control panels that we offer now are similar in pricing to the upgrades that EV1 would sell and in some cases have better functionality.

As for the prices of the servers themselves. This was done in response to many comments from people regarding why they would have to pay for something they did not need. Such as that extra hard drive if all they needed was the processing power. By giving you a more basic configuration you an more easily configure it just how you need it.

By doing both of the above practices we have also made it easier to include other fringe benefits for free that other providers charge for. Such as a 99.90% SLA on network and power for all our servers standard.

-Isaac K.
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Jeff
post Jan 20 2007, 02:01 PM
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QUOTE (rosinflux @ Jan 15 2007, 01:45 PM) *
It's not like it's cheap either, turning a $109 server into a $149 server is a little much for something that should come standard.

Why should it come standard though?

On one hand, increased volume might mean lower prices for everyone.

On the other hand, if I don't need or want a control panel on my server, why should I have to pay the same amount as someone who does want additional features? I found it a drawback for example that my EV1 VPS came with plesk which I hated; even though I deleted it and bought cpanel, I'm still paying my share of plesk that was bundled. So the custom to order servers let you pay for only the things you want and use, not for things you don't want or don't use.


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Aerosmith
post Jan 20 2007, 06:45 PM
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QUOTE (Sales-Isaac @ Jan 20 2007, 09:18 AM) *
Hello,

Yes, when Ev1 was it's own separate company, they did have the control panel included for free, or rather one with a basic level of function. An example being Plesk, in the legacy EV1 days it came with 20 domains, and limited in the number of licensed functions it could do. If you needed more, then you would need to upgrade the license for a monthly fee, or buy your own license.

The baseline control panels that we offer now are similar in pricing to the upgrades that EV1 would sell and in some cases have better functionality.

As for the prices of the servers themselves. This was done in response to many comments from people regarding why they would have to pay for something they did not need. Such as that extra hard drive if all they needed was the processing power. By giving you a more basic configuration you an more easily configure it just how you need it.

By doing both of the above practices we have also made it easier to include other fringe benefits for free that other providers charge for. Such as a 99.90% SLA on network and power for all our servers standard.

-Isaac K.



The servers at TP when upgraded to similar sirevrs that we could get from EV1 are 35% to 50% higher in price.
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