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> I WANT MY BACKUP - BY LOVE OF GOD, SOMEONE HELP ME
andredf
post Dec 7 2005, 11:09 AM
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My server is with ips null routed since sunday, my custumers wants kill me, orbit delay hours and hours to response my questions. I have 4 server there, just one stoped, what i have to do for have my backups on a disk of another of my server? or in another server? they tell me to get another set of ips for put server on again, and now they dont answer more.. What is need to do? what is the price? i pay, no problem, but by love of god, someone help me, i did lost half of my costumers, two of then are procesing me on justice, i just want a way to have my data do send for my custumers, what kind of company is that than make if with me? i am since saturday without sleep, just taken a lot of cafe and ritalina, i cant believe this is happing with me, if some sun of god can give me some help urgently, please, i need a lot of my data.
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X-Istence
post Dec 7 2005, 12:00 PM
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Why are your IP's nullrouted in the first place?
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rabbit994
post Dec 7 2005, 12:10 PM
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Please call them, it might get you an answer faster.


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andredf
post Dec 7 2005, 12:10 PM
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QUOTE (X-Istence)
Why are your IP's nullrouted in the first place?


the main ip is 70.86.40.66
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andredf
post Dec 7 2005, 12:12 PM
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QUOTE (rabbit994)
Please call them, it might get you an answer faster.


They dont help me, the tickets delay from 1 to 15 hours for response.
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rabbit994
post Dec 7 2005, 12:17 PM
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I doubt they are null routing IPs for fun and profit. You got null routed. You will have to work with abuse to get it fixed. You still haven't stated your reason for getting null-routed.


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<grunt> it sucks
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X-Istence
post Dec 7 2005, 12:17 PM
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QUOTE (andredf)
QUOTE (X-Istence)
Why are your IP's nullrouted in the first place?


the main ip is 70.86.40.66


I did not ask what IP was nullrouted, I wanted to know WHY.
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andredf
post Dec 7 2005, 12:19 PM
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QUOTE (rabbit994)
I doubt they are null routing IPs for fun and profit. You got null routed. You will have to work with abuse to get it fixed. You still haven't stated your reason for getting null-routed.


by me, they can leave null routed by the rest of life, but i need the backup that are on hdb, i want pay for it, but they dont respond me.
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ayarbrough
post Dec 7 2005, 12:26 PM
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andredf, Please call our support center @ 1.800.377.6103 to further discuss the issue you are experiencing. Your tickets have also been updated with relevant information explaining why we cannot accommodate your request.


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Anthony Yarbrough
Customer Care Manager
The Planet Internet Services, Inc.
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