  |
 When do I get an OS on my new server? |
 Aug 3 2005, 11:32 AM
Post
#1
|
|
|
Newbie Group: Members Posts: 12 Joined: 3-August 05 Member No.: 43,412  |
So we finally ordered a TC server to replace our current SM server. Unfortunetly, we ordered it last Friday so it didn't show up till yesterday. But now it just says:
Hardware Status: Ready for software (AP) It has an IP but the Console says its offline w/o any additional network info or user accounts for either DRAC or Windows... How long do I have to wait for an OS? Or am I missing a step here? When we ordered from SM, they didn't close the provisioning ticket till it was all done ready for me to log into.. 
-------------------- Sieb
|
 |
 
|
|
Aug 3 2005, 11:50 AM
Post
#2
|
|
 SuperGeek  Group: Members Posts: 3,277 Joined: 30-March 04 From: Northern Virginia Member No.: 40,214 |
Ready for Software means the hardware has been put together but the software is not installed. That could mean OS or Urchin or Helm or whatever. Give them a call if you want to know.
-------------------- |
|
|
|
|
Aug 3 2005, 12:16 PM
Post
#3
|
|
|
Newbie Group: Members Posts: 12 Joined: 3-August 05 Member No.: 43,412 |
Thats what I thought.. But about how long would it take to load the OS? I thought they had rapid "real time" deployment now..
-------------------- Sieb
|
|
|
|
|
Aug 3 2005, 12:53 PM
Post
#4
|
|
|
SuperGeek Group: Members Posts: 3,277 Joined: 30-March 04 From: Northern Virginia Member No.: 40,214 |
What else is being put on there besides Windows 2003?
-------------------- |
|
|
|
|
Aug 3 2005, 09:38 PM
Post
#5
|
|
|
Newbie Group: Members Posts: 12 Joined: 3-August 05 Member No.: 43,412 |
Windows is the only thing we're having them put on it (no Urchin or anything else). Its 11pm and still nothing...
Provision ticket: 835017PLNT Owner: c17199cybe -------------------- Sieb
|
|
|
|
|
Aug 4 2005, 07:14 AM
Post
#6
|
|
|
SuperGeek Group: Members Posts: 3,277 Joined: 30-March 04 From: Northern Virginia Member No.: 40,214 |
QUOTE (sieb) Windows is the only thing we're having them put on it (no Urchin or anything else). Its 11pm and still nothing... :?
Provision ticket: 835017PLNT Owner: c17199cybe /me picks up the phone and hands it to sieb -------------------- |
|
|
|
|
Aug 4 2005, 08:31 AM
Post
#7
|
|
|
Newbie Group: Members Posts: 12 Joined: 3-August 05 Member No.: 43,412 |
My complaining's paid off..
 It's now up and running!
-------------------- Sieb
|
|
|
|
|
Aug 4 2005, 04:21 PM
Post
#8
|
|
 My life is The Planet Group: Members Posts: 7,923 Joined: 24-July 03 From: The big D Member No.: 37,965 |
If the install is done by our automated systems then it usually takes only a few hours to install and configure your software.
-------------------- |
|
|
|
|
Aug 5 2005, 02:09 AM
Post
#9
|
|
|
Newbie Group: Members Posts: 12 Joined: 3-August 05 Member No.: 43,412 |
I finally got it all straightened out. But.. DRAC didn't work, and the server was setup with RAID0 instead of RAID5, prompting another reinstall (this time it only took half an hour). But, the turnaround on my tickets was about 30 mins so I am pleased.
Is the the Orbit Remote Management page supposed to work yet? Mine shows the temp meters, but nothing else. It just says my server is Offline. -------------------- Sieb
|
|
|
|
|
Aug 5 2005, 02:17 AM
Post
#10
|
|
|
My life is The Planet Group: Members Posts: 7,923 Joined: 24-July 03 From: The big D Member No.: 37,965 |
It should be 100% working. Please open a ticket regarding this and we'll see whats up.
-------------------- |
|
|
|
|
Aug 5 2005, 07:58 AM
Post
#11
|
|
|
SuperGeek Group: Members Posts: 3,277 Joined: 30-March 04 From: Northern Virginia Member No.: 40,214 |
QUOTE (sieb) I finally got it all straightened out. But.. DRAC didn't work, and the server was setup with RAID0 instead of RAID5, prompting another reinstall (this time it only took half an hour). But, the turnaround on my tickets was about 30 mins so I am pleased.
Is the the Orbit Remote Management page supposed to work yet? Mine shows the temp meters, but nothing else. It just says my server is Offline. Drac has always been flaky for us. We don't need it that often so I'm not that worried about it but just as a heads up. -------------------- |
|
|
|
|
Apr 26 2006, 04:04 AM
Post
#12
|
|
|
Newbie Group: Members Posts: 7 Joined: 26-April 06 From: england Member No.: 44,555 |
so what was actually wrong with the server?
was there a file missing in the setup program? -------------------- Webmaster
|
|
|
|
|
Apr 26 2006, 08:52 AM
Post
#13
|
|
|
SuperGeek Group: Members Posts: 3,277 Joined: 30-March 04 From: Northern Virginia Member No.: 40,214 |
QUOTE (charsweb) so what was actually wrong with the server?
was there a file missing in the setup program? 
-------------------- |
|
|
|
|
Apr 26 2006, 11:14 AM
Post
#14
|
|
 SuperGeek Group: Members Posts: 1,992 Joined: 30-July 04 Member No.: 41,306 |
lol - good catch rabbit!
-------------------- Your Parole Officer
|
|
|
|
|
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:
| Lo-Fi Version | Time is now: 31st July 2010 - 07:47 AM |