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> RFO: 1-14-2005 Network Performance Degradation
thanh
post Jan 14 2005, 02:17 PM
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RFO: 1-14-2005 Network Performance Degradation

This morning at approximately 10:10am CST a link failure between DLLSTX3 and DLLSTX2 began causing performance degradation across portions of The Planet's network. Intermittent latency was experienced by some customers for varying periods of time during the network condition. Upon notification of the link failure, The Planet's Network Engineers were on hand to determine the point of failure and correct the issue. Network conditions were restored to normal at approximately 1:45pm CST, and the link will continue to be monitored for detection of any possible future problems.

Future Mitigation: The Network Engineering department will be reviewing this incident to determine the source of the failure, and should the issue require further repair notification will be made 48 hours in advance of any scheduled maintenance windows.

Thanks for your patience.


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adamuk
post Jan 14 2005, 02:25 PM
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thanks for the update

so any news then on the link between dc3 and dc4?
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Matt Brown
post Jan 14 2005, 02:28 PM
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Thanks all seems to be back to normal here icon_smile.gif


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Homer
post Jan 14 2005, 02:33 PM
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Still got probs here, putting a ticket in though.


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Guspaz
post Jan 15 2005, 07:38 PM
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Doesn't this belong in Network Status?


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Jeff
post Jan 15 2005, 08:04 PM
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Also curious - what's the status of the dc3->dc4 link? Last I heard it was being delayed by city permits? Or do I misremember?


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adamuk
post Jan 16 2005, 08:15 AM
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QUOTE (Jeff)
Also curious - what's the status of the dc3->dc4 link? Last I heard it was being delayed by city permits? Or do I misremember?


i too would like to know this
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JustGags
post Jan 16 2005, 08:26 AM
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QUOTE (adamuk)
QUOTE (Jeff)
Also curious - what's the status of the dc3->dc4 link? Last I heard it was being delayed by city permits? Or do I misremember?


i too would like to know this


Me three.


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thanh
post Jan 18 2005, 11:48 AM
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QUOTE (Jeff)
Also curious - what's the status of the dc3->dc4 link? Last I heard it was being delayed by city permits? Or do I misremember?


Out networking department is making headway on getting the links up. They will be sending an announcement out prior to bringing the link online, so keep an eye out for that. I don't have an exact ETA just yet...the announcement should give a more concrete timeframe though. Thanks for your patience.


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damainman
post Feb 6 2005, 11:39 PM
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this should have been a sticky at the top... i didn't notice this post until now.


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