cPanel quotas Options

[blaze64]

I never noticed this before because I never thought I needed to...

But cPanel allows accounts to continue storage even though they are over quota????

I noticed several accounts like this, quota of 500mb and they have 600mb. Is there a way to STOP that?

The bandwidth cuts off, why doesn't the disk space?

[catwalkx]

I've noticed this too. In fact, I've never had Cpanel get quotas right. I will instruct it to allocate a certain amount, and it will go in the oposite direction and allocate some arbitrary number.

You're not alone, but one of the experts here has the solution, no doubt...

[blaze64]

Kinda on the same note, I checked one of my resellers' bandwidth. The reseller is allowed 30G but somehow all of their accounts used a total of 4151.85 of bandwidth.

No notification to ROOT at all!!

I charge $2/g, that alone for that account is $22 for last month. How much have I lost by not breaking out the calculator and adding each account up... manually!?

[kosmo]

Originally posted by blaze64
Kinda on the same note,  I checked one of my resellers' bandwidth. The reseller is allowed 30G but somehow all of their accounts used a total of 4151.85 of bandwidth.  

No notification to ROOT at all!!  

I charge $2/g, that alone for that account is $22 for last month.  How much have I lost by not breaking out the calculator and adding each account up... manually!?

I guess this is 4151 MB? Then it is just a little more than 4 GB, not more than 40 GB. Unless there was a typo above.

People with quota problem should check if in WHM -> Quota modification these domains display the correct quota. If not, the reason might be simple: In case you have packages with a space char in the name like "Host Unlimited" and "Host 100", then cpanel will not pick up the correct name to calculate the quota, instead it will sort by FIRST WORD only and apply the quota of the first package found to the account.

Example:
You apply "All 20" to user mini
You also have a package called "All 1000"
In the package list, "All 1000" is listed first, before "All 20".
User mini has the quota of "All 1000" because see above.

kosmo

[blaze64]

The reseller is allocated 30 G... The resellers accounts used 41 G total for last month.

They were allowed to go over with no warning to root by 11 G

ELEVEN GIGS.... thats alot of 'extra' bandwidth not to either be notified of or to be allowed to be used without permission.

[catwalkx]

I'm strectching here, but, do you have your root email setup correctly? I noticed that in my cpanel the email addy I have assigned for root is different from the one that is listed in my httpd.conf.

[blaze64]

hummm... maybe I dont. I get emails for quota warnings, is this setup somewhere else?

[catwalkx]

Maybe it's a quirk unique to my box, but I've notcied that settings I modify in whm are not always reflected in httpd.conf. I've adopted the habit of verifying my settings in httpd.conf after initiating them in whm. On both boxes I have with cpanel. I've had to go into httpd.conf to manually set the root password. Okay, so now I'm sounding like a broken record...

[catwalkx]

Sorry, I meant root email address.

[blaze64]

Is this the part of httpd.conf you are referring to? If so, yes, it has the root email address there. Or is there another spot?


# ServerAdmin: Your address, where problems with the server should be
# e-mailed. This address appears on some server-generated pages, such
# as error documents.
#

[catwalkx]

That's it. I've noticed it defaults to root@hostname, regardless of whatever I enterd into the catagory in whm. As I say, a reach, but easy to overlook.

[blaze64]

well, thanks! I do have a valid email address there.....

Must be something else...